Once you have found a home

Once you have viewed a property and terms have been agreed, we will write to both yourself and the Landlord to confirm what has been agreed. We will then ask you to sign our terms and conditions, and we will also request a holding deposit equivalent of one weeks rent.

You (and any other adults over 18) will be asked to complete referencing forms; the Landlord will pay for the referencing. But should you withdraw from the agreed let, reasonable deductions will be made from the holding deposit to cover the fee of your referencing and loss of rent that the Landlord will have incurred.

Once the referencing process is complete, we will firm up the agreed moving in date. You will then come to the agreed office to re-sign the terms and conditions, read through and sign the Assured Shorthold Tenancy Agreement (AST). You will also need to pay all agreed monies, which will need to be cleared funds before you can take up residency.

Tenant fees

Letting Agents are prohibited to charge a tenant a fee, except for the following:

• Rent
• Security deposit of five weeks rent
• Loss of key(s) £30 per hour plus £0.40 per mile inclusive of VAT should the replacement key need to be driven to the property
• Late rent letters £12 (per letter) including VAT. Only applies to the 14, 21 & 28 day letters (but not the first 7 day letter)
• Late rent interest charged at 3% above Bank of England base rate
• To change the tenancy agreement when requested by a tenant £50.00 including VAT, e.g. a change of tenant mid-way through the agreement
• Should the tenancy agreement be terminated early by the tenant (by mutual agreement), the tenant will pay the associated costs. These may vary depending on the circumstances — please ask for more clarification

Landlord fees

• Referencing per tenant £66
• Referencing per guarantor £54
• Tenancy agreements £78
• Tenancy renewals £78
• Statutory Periodic Renewals £78
• Check in £120
• Check out £120
• Gas Safety Certificates £84
• Gas Safety Certificates & Boiler Service £144